Data We Hold and Why We Hold It
We collect the information you give us when you register — your name, contact details and account credentials. When you make a deposit or withdrawal through JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier tied to that payment. We do not store
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your full mobile wallet PIN or password at any point. Device data — your browser type, operating system and IP address — is logged automatically each time you access the platform, which helps us detect unusual login activity and protect your account. We may also keep
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records of your support conversations so we can follow up accurately if an issue resurfaces. Data shared with payment processors is limited to what those processors need to complete a transaction; we do not sell your information to third parties for marketing. Retention periods vary by
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data type: account records are held for as long as your account is active and for a period after closure as required by applicable law. Availability of this service depends on local law and eligible regions in Pakistan.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.